Communications Audit
Shift the effectiveness of your enterprise comms so you can disrupt the market.
We bring our expertise and highlight deeply practical ways to improve
Our audits are based on your specific context and priorities
Your choice of communication type, initiative, or organization-wide efforts
Overview
In and across effective teams, communication is foundational and either creates market disrupting outcomes or renders businesses irrelevant.
For decades, we've supported organizations as they design and deliver effective communications and engagement strategies.
This audit provides an independent review of your organization's communications, with feedback from your stakeholders, to determine what's working, what isn't working, and where improvements can be made.
Relying on outdated communication and engagement approaches and channels inhibits your ability to stay competitive in today’s dynamic business environment. Effective communications can enable your team to deliver exponential value, assuring alignment towards your mission, and helping your team win - together.
Conducted by Rob, a seasoned expert with three decades of experience in effective organizational communication and engagement programs, this interactive audit equips leaders with powerful recommendations to maximize the value of the communication efforts.
Rob's passion for helping individuals and teams achieve their full potential shines through in this hands-on experience, that includes options for a focus on a specific communication channel, communications for a particular initiative, or an organization-wide communications and engagement audit.
Drawing from his extensive background in effective teaming, Rob guides participants through a proven framework that has consistently delivered results across various industries and organizational levels.
The outcome is an independent report with practical recommendations and fresh perspectives across your key stakeholders to assure accelerated and elevated success by targeting blind spots and offering innovative solutions.
Key Outcomes
Our audit recommendations enable you to:
Understand the communication landscape of your initiative or organization
Clearly see how appropriate your communication approaches are
Proactively identify and mitigate obstacles/risks
Prepare for the smooth execution of initiatives
Minimize resistance to change
Plan for seamless communication and engagement
Avoid negative impact on day to day work
Facilitate effective collaboration across the entire internal and external network
Increase the likelihood of success in your key priority areas
Promote employee engagement and retention
Foster a culture of continuous improvement
Embrace communication, engagement, and collaboration to drive innovation
Our communications and engagement audit workshops enable you to:
Gain insights into the science of effective teamwork
Learn and apply powerful communication frameworks
Practice techniques on your real challenges
Identify strategies to overcome common obstacles
Develop an action plan to implement practices
Agree on accountability mechanisms
Commit to winning together as a team
70% Say Communication Issues Waste Time (Up From 68% Last Year)
Key Communication and Engagement Audit Areas
One: Context As The Frame For Change
Understand your organization’s history, culture, and ways of working, along with the intent of the communication and engagement efforts from a business point of view
Two: People Move Mountains
So critically important, we call out key stakeholder analysis as a separate focus area, and review the roles, expected and actual engagement of priority audiences, plus identify areas of resistance and the causes therein. For critical stakeholder groups, we identify potential actions to bring about critical shifts in engagement
Three: Communication Basics
Review the full communications and engagement methodology for your specific context (channel, initiative, or organization-wide). This covers core communication topics and includes gathering samples, collecting audience feedback, analyzing the as-is state, comparing the current approach to the intent of the approach, reviewing the communications plan (planning, preparation, delivery, measurement, and other phases), and more. An effective communications assessment details the organization’s use of key communication and engagement channels and summarizes the utilization and effectiveness of these
Four: Increasing Adoption
To uplevel stakeholder teams and manage resistance, we propose effective outreach, engagement, and involvement strategies, while assuring monitoring mechanisms are in place to enable successful implementation. Key levers in this space will include reviews of typical communication and engagement channels as well as coaching, training, development, and other initiatives to assure success
Five: Practical Recommendations
Create a heat map showing the critical prerequisites for effective communication strategies, with recommendations to enhance success and maximize the return on investment. Identify communication and engagement maturity (current and potential). The audit findings serve as a basis for developing corrective actions and improving the overall communications strategy
Six: Implementation Support (Optional)
Where applicable and available, offer implementation support for the recommendations or a Train The Trainer-style experience to support your colleagues in their efforts
Why This Audit Is Different
We design and deliver global engagement programs
Our audit goes beyond theory; it’s truly hands-on
Practical recommendations to apply when identified
Designed for long-term sustainability and re-use on your other initiatives
We’re proud of our references and we guarantee our work
Your Flexible Format Options
We focus on your context and priorities
Hands-off and co-created workshop audit options available
In-person, remote, or hybrid participation
Optional support post-audit completion
Our goal is to accelerate your success
86% Lack Of Effective Collaboration Causes Workplace Failure
Benchmark Your Comms Now!
Use our free team diagnostic to understand your team
Benchmark your team against our research
Answer questions in just 1-2 minutes
Receive a custom report with tailored recommendations
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