Communications Audit

Shift the effectiveness of your enterprise comms so you can disrupt the market.

  • We bring our expertise and highlight deeply practical ways to improve

  • Our audits are based on your specific context and priorities

  • Your choice of communication type, initiative, or organization-wide efforts

CHRO: “We all think we communicate sufficiently, and we all think we engage our teams. This audit put that to the test and helped us see where we could open the aperture on how much we hear from, and engage with, our people. It was eye-opening.”

Overview

In and across effective teams, communication is foundational and either creates market disrupting outcomes or renders businesses irrelevant.

For decades, we've supported organizations as they design and deliver effective communications and engagement strategies.

This audit provides an independent review of your organization's communications, with feedback from your stakeholders, to determine what's working, what isn't working, and where improvements can be made.

Relying on outdated communication and engagement approaches and channels inhibits your ability to stay competitive in today’s dynamic business environment. Effective communications can enable your team to deliver exponential value, assuring alignment towards your mission, and helping your team win - together.

Conducted by Rob, a seasoned expert with three decades of experience in effective organizational communication and engagement programs, this interactive audit equips leaders with powerful recommendations to maximize the value of the communication efforts.

Rob's passion for helping individuals and teams achieve their full potential shines through in this hands-on experience, that includes options for a focus on a specific communication channel, communications for a particular initiative, or an organization-wide communications and engagement audit.

Drawing from his extensive background in effective teaming, Rob guides participants through a proven framework that has consistently delivered results across various industries and organizational levels.

The outcome is an independent report with practical recommendations and fresh perspectives across your key stakeholders to assure accelerated and elevated success by targeting blind spots and offering innovative solutions.

Key Outcomes

Our audit recommendations enable you to:

  • Understand the communication landscape of your initiative or organization

  • Clearly see how appropriate your communication approaches are

  • Proactively identify and mitigate obstacles/risks

  • Prepare for the smooth execution of initiatives

  • Minimize resistance to change

  • Plan for seamless communication and engagement

  • Avoid negative impact on day to day work

  • Facilitate effective collaboration across the entire internal and external network

  • Increase the likelihood of success in your key priority areas

  • Promote employee engagement and retention

  • Foster a culture of continuous improvement

  • Embrace communication, engagement, and collaboration to drive innovation

Our communications and engagement audit workshops enable you to:

  • Gain insights into the science of effective teamwork

  • Learn and apply powerful communication frameworks

  • Practice techniques on your real challenges

  • Identify strategies to overcome common obstacles

  • Develop an action plan to implement practices

  • Agree on accountability mechanisms

  • Commit to winning together as a team

70% Say Communication Issues Waste Time (Up From 68% Last Year)

Key Communication and Engagement Audit Areas

One: Context As The Frame For Change

  • Understand your organization’s history, culture, and ways of working, along with the intent of the communication and engagement efforts from a business point of view

Two: People Move Mountains

  • So critically important, we call out key stakeholder analysis as a separate focus area, and review the roles, expected and actual engagement of priority audiences, plus identify areas of resistance and the causes therein. For critical stakeholder groups, we identify potential actions to bring about critical shifts in engagement

Three: Communication Basics

  • Review the full communications and engagement methodology for your specific context (channel, initiative, or organization-wide). This covers core communication topics and includes gathering samples, collecting audience feedback, analyzing the as-is state, comparing the current approach to the intent of the approach, reviewing the communications plan (planning, preparation, delivery, measurement, and other phases), and more. An effective communications assessment details the organization’s use of key communication and engagement channels and summarizes the utilization and effectiveness of these

Four: Increasing Adoption

  • To uplevel stakeholder teams and manage resistance, we propose effective outreach, engagement, and involvement strategies, while assuring monitoring mechanisms are in place to enable successful implementation. Key levers in this space will include reviews of typical communication and engagement channels as well as coaching, training, development, and other initiatives to assure success

Five: Practical Recommendations

  • Create a heat map showing the critical prerequisites for effective communication strategies, with recommendations to enhance success and maximize the return on investment. Identify communication and engagement maturity (current and potential). The audit findings serve as a basis for developing corrective actions and improving the overall communications strategy

Six: Implementation Support (Optional)

  • Where applicable and available, offer implementation support for the recommendations or a Train The Trainer-style experience to support your colleagues in their efforts

Why This Audit Is Different

  • We design and deliver global engagement programs

  • Our audit goes beyond theory; it’s truly hands-on

  • Practical recommendations to apply when identified

  • Designed for long-term sustainability and re-use on your other initiatives

  • We’re proud of our references and we guarantee our work

Your Flexible Format Options

  • We focus on your context and priorities

  • Hands-off and co-created workshop audit options available

  • In-person, remote, or hybrid participation

  • Optional support post-audit completion

  • Our goal is to accelerate your success

86% Lack Of Effective Collaboration Causes Workplace Failure

Benchmark Your Comms Now!

  • Use our free team diagnostic to understand your team

  • Benchmark your team against our research

  • Answer questions in just 1-2 minutes

  • Receive a custom report with tailored recommendations

  • Click below now to get your free report

Book A Free Consultation

  • Ready to make a start?

  • Not sure where to begin and want to explore options?

  • Either way, we’ve got your back with no obligation

  • Our calling is to help everyone achieve their full potential

  • Book a free consultation; we’ll target your priorities

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