Change Never Happens If You Accept the Status Quo

I was truly shocked. It made me think about what we are leaving on the table in terms of business results and shareholder value every single day. Let me tell you how it all began.

I was in a hotel where I would be running an event for a group of sales executives I hadn’t met before. I was excited about changing their thinking and helping them create breakthrough results. I typically start my day with a trip to the fitness center and when I stepped into the elevator, I was a little tired and pressed the button that I thought took me to the correct floor but in my haze I pressed the wrong button. When I corrected the mistake, I turned to the woman in the lift and I said, "I apologize for adding another stop to your journey today." That’s when the day took a turn…